All of the items are handmade, not mass-produced. We only accept order cancellations within 24 hours. We're sorry that no returns or exchanges are accepted for handmade items.
You can always contact us for any questions at firstname.lastname@example.org. We will respond within 24 hours.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we will make it right.